Need help troubleshooting Dexcom

/Need help troubleshooting Dexcom

Please try the following:

  • The login details will be the same as you use on Dexcom’s website
  • Note: Dexcom Share is limited to 5 followers. If you have 5 followers, please remove one. Once in Jade, can use Jade’s share to unlimited followers – and not just blood sugars!
  • Open Dexcom app on mobile device. If not installed, download from Apple App Store.
  • Log in to Dexcom App (or create account and log in)
  • Hold iPhone/iPad in Portrait mode, and click on “Share” in upper right corner.
  • Be sure Sharing status is turned on. If you are already sharing, but there are issues with Jade, try adding a second follower. The second follower can be yourself, using a different email account.

 

2019-10-15T06:07:02+00:00